The First Rule After a Hurricane: Document Before You Touch Anything
After Hurricane Harvey, the most common complaint from Corpus Christi homeowners filing insurance claims was inadequate documentation. Homeowners who tarped, cleaned up, or began temporary repairs before an insurance adjuster visited — or before a licensed roofer documented the damage — frequently received reduced settlements. Insurance adjusters assess claims based on evidence of damage in its original post-storm state. Once that state is altered, it is gone.
This does not mean leaving your home vulnerable to the next weather event. It means documenting completely before stabilizing, and stabilizing before repairing. The sequence matters: document, then stabilize, then wait for the adjuster, then repair permanently.
Step-by-Step: How to Assess Your Roof After a Hurricane
Do not go on the roof yourself after a hurricane — wet, wind-damaged surfaces are hazardous, and you may cause additional damage that complicates your claim. Instead, conduct a ground-level assessment and document from every accessible angle.
- Photograph from all four sides of the structure — Walk the perimeter and photograph the full roof surface from each side. Use zoom to capture areas of visible damage — missing shingles, lifted sections, debris impact.
- Document the interior as well — Check ceilings throughout the home for new stains, drips, or bubbling paint. Photograph the location and time-stamp every interior water intrusion point.
- Photograph gutters and downspouts — Gutter damage and granule accumulation in gutters after a storm are supporting evidence for shingle impact damage. Document before clearing.
- Note the date and time of all photos — Your phone automatically timestamps photos. Do not edit or reprocess images before the adjuster visits — original metadata supports your claim.
- Call a licensed roofer before calling for cleanup — A licensed roofer documents damage with professional eyes and provides the written assessment in the format your insurer requires. This is more powerful than photos alone.
Do not tarp, clean, or repair until you have complete photo documentation and ideally a written roofer assessment. Once you alter the damage state, the adjuster cannot assess what the storm caused.
What Hurricane Roof Damage Looks Like — and What Gets Missed
Ground-level inspection catches missing shingles and structural damage. It misses the damage that produces claims months later: lifted flashing at valleys and penetrations, damaged ridge caps, torn underlayment beneath intact-looking shingles, and hail bruising that is only visible from the roof surface. A professional post-storm inspection documents all of these.
- Missing or displaced shingles — Visible from ground. Any missing shingle is an open water intrusion point. Document location precisely.
- Lifted or bent flashing — At valleys, chimneys, and pipe penetrations. Requires roof-surface access to assess fully. Creates immediate leak pathways even when shingles appear intact.
- Ridge cap damage — Wind damage concentrates at the ridge. Damaged or missing ridge caps are high-priority — they are the highest water exposure point on the roof.
- Hail bruising — Circular depressions in the asphalt mat, not always with granule loss. Only distinguishable from normal wear by pattern distribution — a trained roofer identifies this where a homeowner cannot.
Have a roofing question or need a licensed roofer in Corpus Christi or South Texas?
(361) 210-2023 — Talk to a Roofing Specialist